Wild Oats Natural Foods Produces Healthy Profits - EPOS Solutions from Triple Software Company

// Background

With over 5,000 lines in stock, Wild Oats Natural Foods, a Bristol based independent company, sells everything from sea vegetables to organic wine. Products include award winning organic breads, a huge selection of ambient chilled and frozen foods, organic wines and beers and a wide selection of deli products. In addition the company supplies an impressive range of food supplements, skin care products, herbs, homoeopathic remedies and aromatherapy.

Particular care has been taken to select only certified organic and GMO-free products wherever possible. More like an extensive grocery than a health store, Wild Oats carries what is possibly one of the most comprehensive stocks of natural foods and other goodies in the region.

// The Challenge

The current system, comprising proprietary cash registers, had limited capacity to handle large numbers of Product Look Up (PLU) Codes to accommodate the wide range of natural foods and health products. With an ever growing product range supplied by 150 suppliers, the company needed an integrated, reliable and secure solution that would automate all store and stock activity, plus provide comprehensive reporting.

// The Solution

After reviewing a number of systems, Wild Oats Natural Foods selected Triple Software, a specialist software supplier for health food and convenience stores. Their recommended solution consisted of Triple Software's Micropos front-end and ShopMaster back-office software on Toshiba ST-6500 modular POS terminals with Toshiba touchscreens. As a specialist in the health food market, Triple Software had developed an order receipt software package for the three main wholesalers in this sector. This enabled them to transfer an established database file of 30,000 supplier products on to Wild Oats system overnight, with the store being up and running the next morning, ensuring minimal disruption to the business.

The Toshiba ST-6500 modular POS terminal, with its robust and versatile design integrates power and connectivity into a very small footprint optimising essential selling space, perfect for a small store requiring the maximum amount of space for the large range of products on offer.The Toshiba TFTST-56T touchscreens provide easy to use and intuitive menu options guiding staff quickly through each transaction.

The flexibility of the Triple Software solution was ideally suited to cater for Wild Oats' specific requirements and the proven quality and long term reliability of the Toshiba hardware, ensured a low total cost of ownership